Last Updated: 18.12.23

1. Introduction

CNC North Devon ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Website"). By using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information: We may collect personal information, such as your name, email address, phone number, and postal address, when you voluntarily provide it to us, such as when you fill out contact forms or request quotes.

Usage Data: We may collect data related to your visit to the Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.

3. Use of Information

We may use the information we collect for various purposes, including but not limited to:

Responding to your inquiries and providing customer support.

Providing quotes and fulfilling orders for custom-made goods.

Analysing Website usage to improve our services and user experience.

Sending you promotional and marketing communications, where you have consented to receive them.

Complying with legal obligations and protecting our rights and interests.

4. Disclosure of Information

We may share your personal information with third parties in the following situations:

With service providers who assist us in operating the Website and providing our services.

To comply with legal obligations, such as responding to subpoenas or court orders.

To protect our rights, privacy, safety, or property.

In connection with the sale, merger, or acquisition of all or part of our company.

5. Your Choices

You have several choices regarding the collection, use, and disclosure of your information:

You can choose not to provide personal information when requested, but this may limit your ability to use certain features of the Website.

You can unsubscribe from marketing communications at any time by following the instructions provided in the emails.

6. Security

We take reasonable measures to protect the information we collect from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

8. Children's Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@cncnorthdevon.co.uk.